Kirkpatrick Model of Training Evaluation
Kirkpatrick’s 4-Level Model of Training Evaluation can help you determine if your audience is getting enough out of your training, and and more importantly, if your training has a positive impact on their role and on the organisation.
The National Health Service (NHS) Friends and Family Test (FFT)
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
