Kirkpatrick Model of Training Evaluation
Kirkpatrick’s 4-Level Model of Training Evaluation can help you determine if your audience is getting enough out of your training, and and more importantly, if your training has a positive impact on their role and on the organisation.
The National Health Service (NHS) Friends and Family Test (FFT)
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
Cyber Security
Now that our new normal is more established, Smart Consult recommends that organisations review their Cyber Security to ensure that it suitable for home working during Covid-19
Exploring Program Evaluations: A Comprehensive Introduction
Knowing what works and what does not is key to success and understanding processes. Reviewing an ongoing activity, intervention, programme or policy through a structured evaluation will provide insights and evidence whether objectives have been achieved.
Brinkerhoff Model of Training Evaluation
The Brinkerhoff Model is one of many learning evaluation methods. Read on to find out how to apply this methodology to identify success or failure in a training programme
Surveys: Maximising Survey Results – Tips and Best Practices
Surveys are a useful tool that can assist an organisation in ascertaining up to date information and/or finding out the opinions of their customers, stakeholders or employees on a range of issues and products.